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July Newsletter 2017

NH That’s Me – Cherelle Economon

Hallo everyone,

It seems like only yesterday that I walked into my very first hotel as a little girl – wanting to be part of it and believing that this would be the career for me!

I enrolled and completed my diploma in Hotel Management at the Free State Technikon, and was very priviliged that my first position in hospitality was at the famous Mount Nelson Hotel in Cape Town. I started off in the restaurant and left this beautiful property as Junior Assistant Restaurant Manager, moving on to fill the same position at the Villa Via Granger Bay.

Following a management change at Villa Via, I was faced a crossroads in my career path: stay in the front of house department or try the back of house option, in the kitchen?  I jumped at the opportunity of train as pastry chef in the capable hands of Executive Chef Jeffrie Siew.  My time in the kitchen came to a sweet end when I moved to the position of Senior Banqueting Coordinator.

The rest, as they say, is history!  I moved on to work as Senior Banqueting Coordinator at the Arabella Hotel, near Kleinmond, where I was privileged to benefit from fantastic mentoring by Executive Chef Garth Shnier.  Working everyday with such an enthusiastic and well-known professional inspired me to overcome my limitations and always ensure absolute guest satisfaction.

I started working at NH The Lord Charles Hotel in 2005, leaving for a one-year stint as Conference & Banquet Sales Manager at Spier Hotel in Stellenbosch, but returning ‘home’ the following year to take up the position of Hotel Conference & Events Sales Manager here. It’s been 11 years, and the experience of working with such enthusiastic and welcoming staff has been rich and rewarding. It is simply a great feeling when we fulfil and surpass guests’ expectations, something our many awards over the years also attest to.

Twenty years in hospitality industry, and my love and passion for this work remain as strong as when I was that excited little girl. I feel truly blessed to be part of this amazing NH family.

Hospitality greetings,

Cherelle Economon – NH The Lord Charles Hotel Conference & Events Sales Manager


Regular visitor? Join the fee-free discount club!

Enjoy a 10% discount at the Garden Terrace Restaurant, La Vigna Restaurant, and St Andrew’s Bar with our new NH The Lord Charles loyalty programme!

There’s NO JOINING FEE AND MEMBERSHIP IS COMPLETELY FREE – simply give us a call to sign up and collect your card. That’s it!

*The loyalty discount cannot be combined with any other discount or promotional offers. For more information, call ++27 21 855 1040 or email visit; or simply enquire at

Sanlam Top Destination Awards

NH The Lord Charles is in the running again for a 2017 Sanlam Top Destination Award in the 4-Star Accommodation category – and with your vote, we can bring it home again this year. If you had a good experience at our Hotel, please vote with your mouse and let us know that we’re getting it right …


World Luxury Hotel Awards

The World Luxury Hotel Awards recognizes and rewards excellence in the international luxury hotel industry, as voted by guests and visitors. In 2016, NH The Lord Charles was named Country Winner in the Luxury Design Hotel category. This year, we entered in three categories: Luxury Business Hotel, Luxury Hotel & Conference Centre, and the new Luxury Banquet/Event Hotel category.

Voting for opens in September. Watch this space!

Reach for a Dream – Inspiring hope

Reach for a Dream is a non-profit organization that works to bring hope and joy to children between the ages of 3 and 18 across South Africa. NH The Lord Charles was privileged to partner with the Foundation again during the winter school holidays to help make the dream of brave little dreamer Viktor come true.

A highlight of their stay with us was their visit to Vredenheim Big Cats Park, where Viktor and his brother absolutely loved interacting with the animals, especially when it came to feeding them! And our staff absolutely loved the little boy, whose courage and sweetness was an inspiration to all of us.

Go get them Batman!

For more information, please visit

We say goodbye

In July, NH The Lord Charles bid a fond but sad farewell to one of the senior members of our family, Denise Reddell. Having joined the Hotel in its very early years, Denise served as Personal Assistant to each of the eight General Managers over the past 22 years and her attitude to work and life left no one untouched.

We will all miss you immensely, Denise, but we wish you a beautiful retirement and all good things!

Winter promo’s – HURRY, OFFERS END 31 AUGUST!!

Winter Family Break

Take advantage of our Winter Family Break promotion and enjoy NH The Lord Charles’s stunning location, excellent facilities and legendary hospitality – PLUS discounts in our restaurants and on excursions, as well as special activities for kids – from only R 970 a Single Room

The offer includes:

  • Bed & breakfast + one child stays for FREE with parents**
  • 10% discount in La Vigna Restaurant or the Garden Terrace
  • 10% discount at Vredenheim Big Cats Park
  • 20% off a daytrip to Aquila Game Reserve booked through the hotel; incl breakfast and lunch
  • special children’s activities (Subject to occupancy)
Offer valid from 1 June to 31 August 2017 and subject to availability. Ts & Cs apply . Click here for more information, or call +27 21 855 1040 to make a booking

Meetings & Conferences

Time is money – especially if you miss the 31 August deadline on our Winter MICE promotion!

Get the best in business hospitality with NH The Lord Charles’s award-winning facilities and service from R1630 a single room*, including full-day conference package and accommodation (B&B).

Ts&Cs apply .

Conference Special Terms and Conditions


August Wine & Dine Evening

Join us on Friday, 25 August, in our fine-dining La Vigna Restaurant, for a food and wine pairing featuring the wines of Vrede and Lust, one of the oldest and most prestigious estates in the country.

R365 pp, incl. five-course dinner, featured wine, and after-dinner coffee | Reservations: +27 21 855 1040


Vrede and Lust – ‘peace and splendour’ since 1688

Situated at the heart of the Cape Winelands, Vrede en Lust is a place whose name does it proud. With stunning vistas of lovingly tended vineyards against a rugged mountain backdrop, it is truly a place of peace and splendour. Family-owned and managed, the winery is also widely acknowledged as one of South Africa’s top wine estates, producing nearly 30,000 nine-litre cases of wine annually.

For more information, visit


Madel’s Rooibos Cake

This month’s recipe is a velvety smooth layer cake drenched in a rooibos and brandy syrup and topped with a decadent caramel cream sauce – a true local is lekker and luxuriously decadent desert!


Competition news

July newsletter competition

Our July prize is a full Breakfast Buffet for two in the Garden Terrace – still the ‘Best Breakfast in the Helderberg’!

Question: Who will be  our next Wine and Dine Partner for August?

Email your answer to by 20 August 2017!

June competition winner

Congratulations to Sidni du Toit! We look forward to welcoming you to the Garden Terrace for a sumptuous Sunday Lunch Buffet & Carvery for two!

Last month’s answer: NH The Lord Charles was named Country Winner in the Luxury Design Hotel category of the 2016 World Luxury Hotel Awards.

NH WORLD – International News and Offers

Thinking of a European Summer Family Holiday? Think NH – from only 69EUR

Choose from a range of favourite destinations across Europe, the UK and South America and have fun in the sun with the entire family. Enjoy free breakfast and late check-out – and kids under 12 stay for free!

PLUS: Get up to 25% off all Italian destinations!

*Ts &Cs apply. For more information, visit


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