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June 2016 Newsletter


danielSo at last we can reflect on some decent rain and a properly wintery feel of the last month, and that is wonderful news for our water scarce region.  Things at the hotel, however, show absolutely no signs of cooling down and our occupancies and events are continuing to grow and grow.  The month of June does typically see things quieten down somewhat, but my team and I have been hard at work to ensure that the offerings here at NH The Lord Charles continue to attract customers to the hotel year round.   We have said farewell this month to one of our senior management team members, Jaco du Plooy who, after 10 years of exemplary service to the hotel, will be joining another hotel in the city of Cape Town.  I know that the entire staff and guests alike will join me in wishing Jaco all of the best with his new role and in thanking him for his enormous contribution to the business over the past decade.

On the 12th of May this year we were privileged to host the CEO of the JSE Nicky Newton-King who addressed guests at our Charity Business Breakfast and I am pleased to report that it was a resounding success and a sizeable amount of money was raised to support the work done by the Masikhule organisation.  Thank you to all who attended to make this such a successful event and an enormous thank you to the Helderberg Sunrise Rotary Club for the initiative.  Read more about both of these organisations below.

As always, my welcome wouldn’t be complete without the reminder about our progress in a variety of industry-leading competitions.  Voting is still open on the Sanlam Top Destination awards and please do lend us your support there.  We are now anxiously awaiting the results of the Lilizela Tourism Awards as the voting there closed on the 19th of June.  Finally, the World Luxury Hotel Awards have pushed the opening of voting to early July, so please do go along there and cast your vote.


LilizelaAs mentioned above, the entries and votes for the Lilizela Tourism Awards are now closed.  We are anxiously awaiting the results from this prestigious local award.  NH The Lord Charles is entered into the “Service Excellence” category and we are confident that we delivery a product worthy of an award.  Being a customer driven award process, we have relied heavily on the support of our loyal guests and patrons and all early indications are that we got some fantastic support in the voting process.

The Lilizela Awards for service excellence not only celebrate local hotels in the accommodation category, but also look to reward the exceptional visitor experiences, the efforts of local tour operators and the craft of the local tour guides too. We are excited to be a part of this award process as we believe it goes a long way to ensuring that the local tourism industry continues to thrive and grow in accordance with international best practice.

Voting Closed


PosterWe are also still very much in the running for the Sanlam Top Destinations Awards, so please pop along to that website as well and cast your vote or click on the voting button below. Alternatively SMS TDA531 to 48465 – every vote helps us to gain traction in these awards and subsequently reward the staff for their hard work and effort.  As previously mentioned, we would so love to bring some silverware back to Somerset West this year.

Vote Here_Sanlam Top Destinations


Nominee 2016 Logo (black)As the name implies, the World Luxury Hotel Awards, celebrate the success stories and achievers in the international luxury hotel arena.  We are proud to be a part of this global awards initiative and are but one of over 2000 entrants.  Not all of the entrants are vying for the same category of award, of which there are in excess of 60, but we are thrilled to have our hotel profile listed amongst some 800 hotels across the world.  In keeping with the nature of the awards and the industry they celebrate, this year’s glitzy 10th anniversary award ceremony will be held at the palatial St Regis hotel in Doha and we really would love to be one of the lucky recipients of an award.  As mentioned in the welcome note, the voting for these awards open in July and we strongly encourage you to lend your support and vote for us.  Vote for us between 01 July 2016 and 05 August 2016.



Bar 2From June, 10th we saw the culmination of the European football gathering in the Euro 2016 tournament.   To celebrate this event we are hosting all the games live on the screens in the St Andrews Bar at NH The Lord Charles Hotel.  To go with the games, we have prepared a special Euro 2016 menu with great pub food and specials,  so why not join us for a bit of winter fun in the pub?

The specials are running in addition to our regular menu and include a fun and tasty take on the footballing action.  You will find delicious foods inspired by the competing nations and all at great prices too, such as the SPANISH BULL which is a 100% beef slider with grilled manchego cheese and smoky roast peppers at only R 65.  There is no better way to enjoy some good TV sport than at your local pub, and for years now the St Andrews has been the choice of many a local and visiting guest for their sporting fix.  Pop in and see what all the fuss is about.  You will find the pub (complete with our friendly bar staff) conveniently situated just behind the newly refurbished lobby.

For the full menu and games we will broadcast click on the button below.

Extravaganza Menu


Streetsmart SA collaborates with La Vigna

Next month from 04 – 09 July 2016, see our Inter Hotel Competar_055ition candidates, Gizelle Els and Michelle Swart showcase their competition menu in our signature restaurant, La Vigna, paired with the wines that were presented to the judges on the 15th of June 2016 at the International Hotel School in Cape Town, CBD.

Gizelle and Michelle’s results will be announced at a Gala Dinner event on the 29th of July 2016.  We are collaborating with Streetsmart SA, which is a NPO that reintegrates street children off the streets of Cape Town, back into society by providing shelters and helping children to finish their formal schooling.  Streetsmart has a program and initiative that sees patrons dining at participating restaurants donate to this hardworking organisation.  Please visit for more details and information about their organisation and participating restaurants.

Our Streetsmart Restaurant Week runs from Monday the  04th July to Saturday, the 09th of July 2016 with our main evening available by bookings only on Friday, 08 of July 2016.

Our three course menu with an Amuse Bouche is R390.00 per person , which includes the R 25.00 donation to Streetsmart and wines paired with each course from award winning Simondium Wine Estate Plasir de Merle.

Bookings are essential for 08 July 2016, so please contact Denise Reddell on 021  855 1040 or

**Please note upon making a reservation for any other day of the week, besides Friday 08 July,  please mention that it’s for the Streetsmart  Menu to avoid any disappointment**



Food_43As winter really begins to set in, there can be nothing better than a delicious meal in wonderful surroundings and why not join us on a Sunday to enjoy just that.  Our Sunday lunch buffet service offers a vast selection of hearty treats, including delicious soups and of course the now legendary carvery.  All guests can also enjoy a welcome drink before helping themselves to a starter and can round off a lovely meal with a selection from the dessert trolley.  The Garden Terrace offers an elegant but relaxed dining experience, completed by live background music to relax one just that little more.

Our Sunday lunches are very popular and as with most events at the hotel it is always best to book.  Bookings are essential so please contact with Denise Reddell to make a reservation on 021 855 1040 or email


Woman Drinking Hot Chocolate

As the cold weather begins to truly take hold, we thought it was a good time to remind you all of the Winter Warmer at NH The Lord Charles special on the go at the hotel.  So why not escape for a few days to our warm and cosy hotel at the ridiculously affordable rate of R555 per person sharing, and including a hearty and very warming breakfast.  As the school holidays are also upon us, why not bring the kids along too, as one child can stay for free**.  If that isn’t enough, we are throwing in a bottle of wine with dinner at the La Vigna Restaurant – subject to a order of a three course meal for 2**  to really warm you up.

For more information click here.


As Daniel mentioned in his welcome above, the charity breakfast event went an enormously large way to helping fill the coffers of the Masikhule organisation, and here is just a little bit of information as to why this contribution has such an impact on so many lives.  The name “Masikuhle” means “let it grow” in isiXhosa and growth is exactly what inspires this organisation – the growth of communities through education and training.  Masikuhle  trains daycare and pre-school teachers and unemployed women from disadvantaged communities in ECD, providing essential skills that enable them to effectively educate and nurture pre-school children in their communities, and provide employment opportunities.  The monies raised will go an enormous way to ensuring that this non-profit organisation is able to continue to do the wonderfull work that it does in making a really great impact and positive contribution to the Helderberg basin community.  Of course, this fundraising initiative would not have been possible without the wonderful team from the Helderberg Sunrise Rotary .


shutterstock_27373726Our recipe this month is a simple, but wonderfully delicious and indulgent Portobello Mushroom butter.  A Portobello mushroom is simply the mature version of the common or button mushroom, originally native to the grasslands of Euope and North America, but now cultivated with great success all over the world and just down the road in Stellenbosch too.  This mushroom butter can be whipped up in no time at all and is a fabulous substitute for regular butter and spreads to enjoy with your breads and pastires.

Full recipe


shutterstock_103334639As always, we love to share our hotel and what we do here with our loyal supporters and once again we have some fabulous prizes for our fans.  A huge congratulations to Mr E. Paulsen, our Platinum Club member, who won a delicious breakfast for two.

We are also pleased to announce that Petro Kok correctly answered our May Newsletter question, of which the correct answer was the True – Madrid does have over 30 hotels.  Petro has also won herself a Breakfast for Two– well done to all our winners and we look forward to you joining us soon for a hearty breakfast.

This month’s question:  How much is our Sunday Lunch Buffet?

Send your answer to by 15 July 2016


logomapblueThis month we reflect on the global values endorsed by the NH Group – values that guide us in all that we do and values that we take great pride in upholding, not only here at NH The Lord Charles, but also at our almost 400 hotels in 29 countries across the globe.  The NH group is driven by a people focussed approach that thrives on Innovation enabling us to anticipate the future needs of customers amidst constant change.  This is all done with an environmentally friendly ethos whilst not losing sight of that which makes good business sense.  We encourage all our visitors and patrons to measure us against these values as we really do strive to bring these values to fruition every day at the hotel.

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