Top menu

June Newsletter 2017

NH THAT’S ME – Lize Craddock

Hello all,

I am very privileged to share my story with you.

I’ve been working in the hospitality industry since the age of 15, as a waitress at restaurants over weekends and school holidays. During my childhood years, I would assist my mother with catering for various sport events and school camps, and always enjoyed the planning and execution of a successful event.

In December 2008 I was successful in my application to the NH The Lord Charles Hotel’s Management Programme, and on my very first day here, I knew that the hospitality industry was where I was meant to be!

I completed my National Diploma in Hotel Management in 2012 at the Cape Town University of Technology (CPUT) – Granger Bay Hotel School. During my training, I had been exposed to various departments, and worked with hardworking and passionate team members. In 2012, I was promoted to Restaurant Supervisor, thereafter to Shift Leader at the Front Desk, and later that same year to Assistant Front Office Manager.

In 2013 I was given an amazing opportunity that I couldn’t let slip through my fingers! I left the Hotel for a brief while and travelled to Sierra Leone in West Africa, to help open a new 24-bedroom boutique hotel in Freetown. It was a great challenge and a wonderful learning experience!

Upon completion of the Sierra Leone project, I returned to NH The Lord Charles later in 2013, as Front Office Manager. In 2015 I took up the next challenge, Housekeeping Manager.

At our Hotel, our greatest asset is our staff. I am fortunate and privileged to manage a lovely group of hard-working and passionate individuals who are always attentive to guests’ needs and requests, and take special care of the small details to ensure that all our guests have a wonderful stay with us.

My team and I look forward to making your next stay a memorable one!

Kind regards,

Lize Craddock – NH The Lord Charles Hotel Housekeeping Manager


Regular visitor? Then enjoy a regular discount!

We’d like to show our appreciation to all our ‘regulars’ and return guests with our brand new NH The Lord Charles loyalty card, which entitles the card holder to a blanket 10% discount on any food and beverages at our Garden Terrace Restaurant, La Vigna Restaurant, and St Andrew’s Bar.

For more information, call us on 021 855 1040 or enquire next time you visit!

 Sanlam Top Destination Awards

We were nominated in the 4-Star Accommodation category again this year – the same category we won in 2016. We once again call on you to vote with your mouse. If you had a good experience at our Hotel, please let us know that we’re getting it right!

Vote for NH The Lord Charles.

Thank you! Voting closes mid-August.

World Luxury Hotel Awards

Awards are a key indicator of how well establishments deliver on their promise of service and product excellence, and how well they compare to other establishments with similar promises, both locally and internationally.

The World Luxury Hotel Awards recognizes and rewards excellence in the international luxury hotel industry, as voted by guests and visitors.

In 2016, NH The Lord Charles won a Country Winner Award in the Luxury Design Hotel category. This year, we entered in three categories: Luxury Business Hotel, Luxury Hotel & Conference Centre, and the new Luxury Banquet/Event Hotel category.

Voting for the 2017 World Luxury Hotel Awards will be opening in September. Watch this space!


We are very pleased to announce that The Lord Charles has been recognized with a 2017 TripAdvisor Certificate of Excellence, based on the consistently great reviews posted by guests and visitors! Thank you very much for your great support; we will continue to work hard to earn it.

Have you visited NH The Lord Charles recently? See some of our great guest reviews or post any and all comments online at TripAdvisor.


Accommodation: Winter Family Break promotion

Take advantage of our Winter Family Break promotion this school holiday – including special rates and discounts in our restaurants and on excursions, as well as a special kids’ holiday programme  (Subject to occupancy) – for ONLY R 1190 for a Standard Double

NH The Lord Charles’s stunning location, excellent facilities and warm hospitality come standard.

Offer valid from 1 June to 31 August 2017 and subject to availability. Ts & Cs apply . For more information call +27 21 855 1040 to make a booking or click on the booking button below.


Winter Conference Special

Book a full-day conference and one night’s accommodation, including breakfast,  from R 1 630 a Single Room*

Offer includes:

  • 3 x tea/coffee & snacks,
  • light lunch
  • plenary conference venue
  • Standard AV equipment
  • notepads, pens, jugs of water and mints
  • free WiFi
  • Accommodation including breakfast

Offer available until 31 August 2017 – T&C’s Apply – For more information, please contact one of our ready-to-assist Coordinators.


Wine & Dine Evening (but with more beer!)

We are very excited to present our first-ever food and beer pairing on Friday, 28 July, featuring the ‘bru’s’ of ABRU microbrewery.

Headed by ‘Premium Guy’ Martin Stander, the devoted brewers of ABRU are ‘pretty stoked with their golden, foamy, fermenting business’, and it promises to be a lively evening, filled with light conversation and serious enjoyment of the Beautiful Brew.

R365 pp, incl. five-course dinner, featured beers, and after-dinner coffee | Reservations: +27 21 855 1040 or | Click here for the updated 2017 W&D line-up.

ABRU Beer – ‘our artisan beers are as craft as it gets’

‘Think Central Perk, where friends get together, meets Cheers, where everybody knows your name. That’s ABRU’s vibe.’

Located on Lourensford Wine Estate, in Somerset West, ABRU is a craft brewery with a very hands-on approach, where visitors can see the brewers at work in their open-plan brewery and fully equipped taproom – if you linger long enough, you might just get a beer named after you!

For more information, visit


Recipe of the month

This month’s recipe is a fine mouthful – and a fine choice for a fine dinner. With a little prep and care, it’s quick to make and guaranteed to impress.

Marinated and roasted beef fillet with pommes Anna, baby leek, charred carrots, and a garlic and onion soubise (serves 5)



May newsletter competition winner

Congratulations to Ms Stevie Dark! We look forward to welcoming you to the Garden Terrace for our legendary Best Breakfast in the Helderberg for two – without a doubt the moreish, most satisfying way to start the day as we approach the heart of the Cape winter.

Last month’s answer: NH The Lord Charles’s wine and spirits partners in the 2017 Cape Legends Inter Hotel Challenge are Allesverloren Wine Estate and Van Ryn’s Brandy.

This month’s competition

Our June prize is a luxurious and leisurely Sunday Lunch Buffet & Carvery for two in the relaxed ambiance and graceful comfort of the Garden Terrace Restaurant.

Question: Which category did NH The Lord Charles win in the 2016 World Luxury Hotel Awards?

Email your answer to by 20 July 2017!

NH WORLD – International News and Offers

Feel welcome; feel special in Sicily – from €99

NH Collection Taormina is 5-star property located at the heart of the charming city of Taormina, on the east coast of Sicily. With charming design and interiors, a luxury spa, and idyllic views over the old town, the ancient Greek amphitheatre and the blue of the Meditareanean beyond, the Hotel offers relaxation and rejuvenation of all the senses.

Book the special promotional Feel Welcome rate and receive €50 credit (per room per stay) to spend towards dinner in the restaurant, a spa treatment, and drinks in the Hotel bar.* Or have a look at our half-board rates, which includes a 3-course dinner, per person, per night.

*Ts &Cs apply. For more information, visit or

No comments yet.

Leave a Reply