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November 2016 Newsletter


img_20161201_084916As 2016 is drawing to a close, we have so much to be grateful for, in addition to the two awards we won earlier in the year we are delighted to have been awarded yet another prestigious award, World Luxury Hotel Awards.

It goes without saying that this is all thanks to our valued guests voting vehemently and our amazing staff’s commitment to service excellence.

Our objective remains, putting our guest’s needs first and ensuring ultimate satisfaction.  We are slowly but surely approaching the festive season, and want to take this opportunity to wish all our guests, operators, employees and suppliers a wonderful festive season, seize the moment, enjoy the festivities and be safe on the roads.

Festive greetings



NH TLC scores a hat-trick!!!

NH The Lord Charles took top honours in the 2016 World Luxury Hotel Awards, bringing home a Country Winner Award in the Luxury Design Hotel category! The award makes it three in a row for the hotel, after also scooping a Sanlam Top Destinations Award (national winner: 4-Star Hotel) and Lilizela Tourism Award (Regional and National winners: Meetings, Exhibitions & Special Events) in September and October.

The World Luxury Hotel Awards recognizes and rewards excellence in the luxury hotel industry. As with the Sanlam Top Destination Awards and the Lilizela Tourism Awards, establishments are nominated and voted by the public.

We’d like to thank you for your generosity and continued support – your recognition encourages us to keep going further and doing better to provide a world-class product and service!



Summer Family Break

Take advantage of our sensational Summer Family Break promotion and bring your family down south for a summer holiday!

Enjoy NH The Lord Charles’s legendary service and excellent guest amenities for only R1 935 (standard double room) or R1735 (single room), including breakfast, free accommodation for one child, special kids’ activities, and a complimentary bottle of wine at La Vigna Restaurant.

Offer valid 1 November 2016 till 31 January 2017. T&Cs apply. For more information, visit or email Promotional code: LCHSUM16.



confAs NATIONAL WINNERS of the 2016 Lilizela Tourism Award in the Meetings, Exhibitions & Special Events category, NH The Lord Charles should be the destination of choice for your next conference or meeting!

Here’s what we offer:

  • Ideal location: Situated only 30 minutes’ drive from Cape Town International Airport and CBD, against the picture-perfect backdrop of the Cape Winelands and False Bay;
  • Excellent facilities and service: Extensively refurbished in 2015, the conference centre offers a range of venues for events of all sizes equipped with the latest audiovisual technology, supported by an expert C&B team;
  • Best value-for-money: Conference packages from R430 per person, including 3 x tea/coffee breaks, lunch, venue hire for the main venue, standard AV equipment, and free WiFi.

Get in touch with our Conference and Banqueting Team.


Executive Boardroom_1Conference Special Extended!!!

Book your conference at the unbelievable rate of R 1 755 pp, including a full-day conference package, accommodation and breakfast!!

Minimum of 10 pax. Ts & Cs apply. For more information,
please send an email to sales@nh-hotels.


33896951_lChristmas Countdown – 25 days…!

Our fabulous festive events are almost fully booked – so hurry and secure your reservation to avoid disappointment!

Say good bye to the old and usher in the New Year in style – our New Year’s Eve Dinner and Dance celebration in the Somerset Suites adds sophistication and flair to the biggest party of the year!

Includes a three-course gourmet buffet; welcome drink, a selection of soft drinks, beers, ciders and house wines served until 00h00, and a glass of sparkling wine at midnight; a DJ with dance floor; and separate supervised Kidz Club until 01h00. Dress code: Semi-formal.

Christmas Lunch Buffet in the Somerset Suites: Fully booked

Contact Denise Reddell on +27 21 855 1040 or to book your table now!


Wine and Dine Evenings – The 2017 harvest

Juice splashing on red grapes

We are thrilled to announce that our Wine and Dine Evenings will continue in 2017 due to popular demand!

Once a month, our fine-dining La Vigna Restaurant becomes the setting for a master class in the fine art of food and wine pairing, as Executive Chef Jean-Pierre de la Motte and a top Cape winemaker partner to create 5-course perfection – and foodies just keep coming back for more!

Our first W&D evening of 2017 will feature the wines of Deux Frères:

Where & when: La Vigna Restaurant, Friday, 27 January 2017

Price: R365 pp, including five-course gourmet menu, featured wines and after-dinner coffee

For more information, or to reserve your table, please contact Denise Reddell on +27 21 855 1040 or by email at

Don’t forget to diarise these upcoming 2017 W&D events: 24 Feb – Rickety Bridge; 31 March – Plaisir de Merle; 26 April – Eerste Hoop. And watch this space for more details of the 2017 line-up!

Deux Frères Estate – The Story of Two Brothers

Situated on the foothills of the Simonsberg in the heart of the Cape Winelands, Deux Frères is the dream child of brothers Retief and Stephan du Toit. They have lovingly created a boutique vineyard based on the philosophy that quality wine originates from unique terrior, vine selection and continued personal attention.

For more information, visit


Businessman receiving commendation

October winners:

Executive Club members draw: Mr M Isaacs is the lucky winner of a ‘Best Breakfast in the Helderberg’ for two at the Garden Terrace in the October Executive Club members’ draw. Mr Isaacs is a Platinum Member.

October newsletter competition: Caron Crocker, of Club Travel, won a Sunday Lunch Buffet and Carvery for two at the Garden Terrace by correctly answering the question: In which category did NH The Lord Charles recently win a Lilizela Tourism Award? – Answer: Best Meetings, Exhibitions & Special Events (MESE) establishment in the National category.

Congratulations!  We look forward to welcoming you at NH The Lord Charles.

This Month’s Competition:

Win a hunger-busting ‘Best Breakfast in the Helderberg’ for two at the Garden Terrace – just name the three prestigious tourism awards that NH The Lord Charles won during the past months! 


Send your answer to Competition closes 15 January 2017.


nh_suecia_carmenaNH opens two new 5-star hotels in Madrid and Barcelona

NH recently opened two unique five-star hotels in the two most important cities in Spain.

The opening of NH Collection Gran Hotel Calderón, in Barcelona, and NH Collection Suecia, in Madrid, reflects the NH Group’s commitment to the continued expansion of it most exclusive brand, NH Collection, in major cities around the world.

The NH Collection currently includes 67 properties in thirteen countries across Europe and Latin America, with another eight properties across Mexico, Chile, France, Italy, Holland, Belgium and Spain earmarked for inclusion in the brand by 2018.

As with other properties in the NH Collection, both the Gran Hotel Calderón and the Suecia are located in landmark buildings in the city centre and offer guests a combination of careful attention to detail, exceptional service, unique spaces, the latest technology and an excellent gastronomic offering.

Click here to read more …



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