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October 2016 Newsletter


Greetings from finally sunny Cape Town,

I’m going to take a different angle on this by beginning with praise for the property I proudly represent.   I had the honor to attend the Lilizela Awards held on Sandton, Johannesburg which recognizes leaders in their respective fields, that have excelled and voted for by those that utilize the facilities. The final it was as we had already scooped the Provincial Award and eventually went on to take home the prestigious National Winner for Meetings, Exhibitions and Special Events.

Keeping the ball rolling after also taking home the Sanlam Top Destination Award and waiting on 1 more of which we will keep that a hush until it’s official.

Now you know the level of service where I work, more about me? My name is Joey Siziwa and I am the new Sales and Marketing Manager at NH The Lord Charles Hotel, I did mention that already!? So my background stems from a passion for cooking and hence after studying Hotel & Tourism Management I worked as an apprentice chef for both German and Italian speciality hotel properties in Namibia before then managing a number of restaurants as well as specializing in training with a keen focus on service excellence. I then took time as Lodge Operations and Events Manager and thereafter went into Business and Brand development which is where I picked up my passion for Sales and Marketing.

Since moving to Cape Town 6 years ago, I have had the privilege to be affiliated with a number of the leading hotel brands in Cape Town which has afforded me the ability to learn and understand both the industry and how to maximize on market share and explore emerging markets.

Keeping up with the ever changing trends to the tourism landscape in South Africa, we as NH The Lord Charles Hotel strive to stay ahead of the pack through innovation and ensuring the highest level of service excellence.

I trust if you have not had the opportunity to visit Us, then you ” haven’t lived”… put it on your bucket list.

I’ll leave you with some words…

At first they will ask, “why you are doing it”, Later they will ask, how you did it.



Just last month, we announced that NH The Lord Charles had won a Sanlam Top Destinations Award … Well, we’ve done it again, scooping a Lilizela Tourism Award for Best Meetings, Exhibitions & Special Events establishment in the regional and and recently the National category!

The Lilizela Tourism Awards “recognise and reward tourism players and businesses who work passionately and with pride to deliver a world class product and service and whose delivery grows South Africa’s global destination competitiveness”. Establishments are nominated and voted by the public – so a Big Thank You goes to everyone who voted for us! We will continue to strive to make every visit to us a memorable one.

 … We’re still waiting to hear the outcome of the World Luxury Hotel Awards … Watch this space!


tripadvisor_logoThanks to your positive reviews on TripAdvisor, NH The Lord Charles was rated the top hotel in Somerset West for six consecutive months! Of course, we have you – our guests and visitors – to thank for this.

Your continued support and feedback mean the world to us – it’s great to hear when we do things right, but it’s even better to know how we can improve your experience at our hotel.

TripAdvisor is an international travel website where visitors can post reviews of their travel experiences and rate establishments on their service and facilities. Click here to read some of our reviews or leave a comment of your own!


summerspecial_imageSummer Family Break

Summer is coming and the holidays are almost here. Take advantage of our sensational Summer Family Break promotion  and bring your family down south to the Cape this summer!

Enjoy our excellent service and guest amenities for only R1 935 for a standard double room, including breakfast, free accommodation for one child, special kids’ activities, and a complimentary bottle of wine at La Vigna Restaurant.

Offer valid 1 November 2016 till 31 January 2017. Ts&Cs apply. For more information, visit or email Promotional code: LCHSUM16


1wc4a7597-1NH The Lord Charles offers the ideal location, combined with excellent guest amenities, a range of venues for events of all sizes, the latest audiovisual technology, personal service by our expert team – and the best value-for-money packages to ensure that your conference or business meeting is a pleasure for all concerned.

 Book your conference at the unbelievable rate of R 1 755 pp, including a Full-Day Conference Package, accommodation and breakfast!!
Hurry, offer ends 30 November!

Minimum of 10 pax. Ts & Cs apply. For more information,
please send an email to c.economon@nh-hotels.



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Countdown to Christmas – 55 days …!

The holidays are mostly downhill and around the corner from now – and NH The Lord Charles will once again be pulling out all the stops to celebrate the Festive Season with style and flair.

Join us for a lavish Christmas Lunch Buffet or a festive New Year’s Eve Dinner and Dance  in the Somerset Suites.

Festive menus

Our festive season events are very popular, so plan ahead to avoid disappointment! Contact Denise Reddell on +27 21 855 1040 or

Keep an eye on our website and Facebook


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September Winners

September winners

Mr MR Gunya was the lucky winner of a ‘Best Breakfast in the Helderberg’ for two at the Garden Terrace in the September Executive Club members’ draw. Mr Gunya is a Platinum Member.

Elisabeth Hector of Stellenbosch University also won a ‘Best Breakfast in the Helderberg’ for two at the Garden Terrace in last month’s newsletter competition. Elisabeth correctly answered the question: Which prestigious national tourism award did NH The Lord Charles scoop in September? – Answer: A Sanlam Top Destination Award.

Congratulations!  We look forward to welcoming you at NH The Lord Charles.

This Month’s Competition:

This month, one lucky reader will win a sumptuous Sunday Lunch Buffet and Carvery for two at the Garden Terrace! Just answer this easy question and send it to by 15 November 2016: In which category did NH The Lord Charles recently win a Lilizela Tourism Award?


landing_pages-xmasmkts_870x404_enCelebrate Christmas in the City at an Xmas market near you – from only €53!

If you’re spending Christmas in a city in Europe this year, be sure to catch some seasonal cheer at some of the best European Xmas markets – close to the NH hotel of your choice!

With traditional food and drink, artisanal products and craft objects, these merry markets offer a huge variety of unique gifts – and an ambiance that is guaranteed to put you into the festive spirit.

Choose from a range of NH hotels in cities across Europe. Ts&Cs apply. For more information, visit

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